Paramount Support Services (PSS) is a registered Specialised Substitute Residential Care (SSRC) which was formerly known as Voluntary Out of Home Care (VOOHC).

SSRC is an arrangement between a parent/guardian and an organization for their child, aged 7 to 17, to receive overnight care away from their usual home. It can be a one-off arrangement made in an emergency or involve frequent or long-term care (up to 90 days). This care is away from their usual home for 3 or more nights in any 7-day period. This service is for respite and short-term accommodation solutions or behaviour support.

PSS staff, know the value of respite and provide flexible supports that are planned and delivered with a family centred approach giving carers a well-earned break from the reality of their everyday life to take time for themselves. We take the time to get to know our clients and their families, get them involved in their child’s care process. This instils a sense of control, safety, and confidence. We address any concerns clients might have relating to their disabilities and future development. PSS is aware of the large sense of worry that caregivers have placing children and young people in Specialised Substitute Residential Care.

In some instances, parents and carers may feel out of depth not being able to help their children based on their specific needs.

Paramount Support Services staff and management put in effort to get to know the children and their families through our intake process. This allows us to listen to their wants, needs and concerns and involving them in the whole process ensuring they participate and have control in the process.

Our SSRC residence home is located in Moorebank NSW (Southwest Sydney). Supports are available to be provided as one-off emergency placement or can be used on a regular, or long-term basis depending on the unique needs of your family. The home is staffed by a team of trained and qualified professionals who are equipped to handle a variety of needs.

Our staff works closely work with each individual and their family to create a personalised care plan that addresses their specific needs and goals.

The facility features comfortable living accommodations, communal spaces for socialising and recreational activities. The SSRC residence is designed to be a warm and welcoming environment where children and young people can relax, have fun, and feel supported while striving to achieve their goals. The program aims to provide high-quality care and support to individuals with complex and challenging support needs while also promoting their independence and community participation.

The services provided by SSRCs include accommodation, meals, personal care, and support with daily living tasks. They also provide a range of therapeutic and recreational activities to promote socialization, skill development, and overall well-being.

SSRC services are operated by non-government organizations and provide 24-hour support and care to individuals with disabilities, mental health issues, and complex behavioural support needs.

NDIS Core and Capacity Building Supports

This assistance Involves supporting an individual to access recreational activities such as camping, arts, drama, sporting events or group trips to movies or museum. The intention for this support is to facilitate friendship building and social skills.

This assistance is aimed at supporting individuals to be more involved in the community, particularly social and recreational activities. Community participation is vital for maintaining general health and wellbeing. Support may include support workers accompanying an individual to range of different activities such as shopping, sporting activities, holidays, cinema, or zoo visits suited for them and their goals.

This assistance involves the provision of support with daily household tasks, including supported independent living (SIL). Support may include tasks related to the home; cleaning, laundry, food preparation and yard activities that an individual is not able to perform on their own.

This assistance focuses on providing individuals with training and development of daily living and life skills. The intention behind this support is to help individuals to live independently while still participating in community activities. The training provided may include activities such as personal hygiene rituals, shopping, cooking, completing household chores, riding public transport and modern problem-solving skills.

Development of Daily Living and Life Skills This support item provides individual life skills development and training including public transport training and support, developing skills for community, social and recreational participation. It also provides training for participants in groups to increase their independence in daily personal activities. This support item can be delivered to individual participants or to groups.

This assistance involves the provision of short- and long-term assistance with daily tasks in shared living environment such as units or host family arrangements. The focus of this support is on developing the skills of everyone to live independently and autonomously as possible.

This assistance is aimed at supporting individuals whose disability makes it difficult for them to access transport. Assistance includes the provision of appropriate transportation methods such as taxis, ride shares, community vehicles, etc. Depending on the level of support required, a support worker may accompany an individual during transport to assist them where necessary.

The assistance provided for this registration group is intended to support individuals with disabilities and/or special needs to undertake their day-to-day personal activities. This may include tasks such as helping with : personal hygiene, taking care of general cleaning duties, cooking nutritious meals and mobility assistance. Independence and autonomy are also encouraged where possible so that an individual can transition to completing these tasks on their own overtime.

Capacity Building – Increased Social and Community Participation The supports in this support category allow participants to take part in skills-based learning to develop independence in accessing the community. Assistance in Coordinating or Managing Life Stages, Transitions and Supports. This support item, which includes mentoring, peer-support, and individual skill development, is designed to establish volunteer assistance within the participant’s home or community to develop skills. For example, assistance in attending appointments, shopping, taking part in social activities, and maintaining contact with others.

The intention behind this support is to help individuals maintain their independence at home whilst remaining active participants in their local community.

Psychosocial Recovery Coaching in NDIS is equivalent to Mentoring and Youth Work Support Mentoring plans are developed in consultation with all relevant parties with emphasis on reaching identified goals. Paramount Support Services is fortunate to have well experienced and professional staff that have experience mentoring children and youth and are equipped to deliver.

These support items aid with participants to build capacity and resilience through strong and respectful relationships. To support children and youth with psychosocial disability or mental health issues to live a full and contributing life. Recovery coaches work collaboratively with participants, families, carers, and other services to identify, plan, design and coordinate NDIS supports.

Paramount Support Services provides transporting services to children and young people. This includes but is not limited to education facilities, medical appointments, family visits, placement changes, camp, and court.

This is for participants needing temporary crisis accommodation.

• Cooking and meal preparation
• Transport
• Support to attend scheduled hobbies (fitness, etc)
• Support to attend scheduled appointments (medical and other)
• Support to get to and from school
• Ensure continued connection with family
• Ensure participant is working on achieving their NDIS goals